Online marketplaces such as Amazon and Walmart face the challenge of managing multiple sellers who want to sell the same product. To streamline the shopping experience for customers, these retailers create a single product listing and enable sellers to compete for prime visibility on that page, specifically in the buy box, which refers to being at the top of the page in the buy box.
What Is the Walmart Buy Box?
The Walmart Buy Box refers to a specific section on an item page that contains the item's name, price, seller, seller information, additional purchase options, and the “Add to cart” button. When multiple sellers offer the same item on Walmart they share an item page and compete for placement in the buy box.
How to win Walmart Buy Box
In order for customers to click the "Add to Cart" button for your item, they must first locate it. The key to moving your item from the "other options" section to the buy box primarily depends on price and performance.
The following recommendations are crucial for securing buy box placement:
Pricing
Walmart takes pride in its reputation as a leader in low prices and holds the same expectation for suppliers who sell on its website. Regardless of whether the supplier is a renowned brand manufacturer or an independent seller on the Marketplace, the price of the item significantly influences search rankings.
Shipping
Customers love free shipping and fast shipping, and Walmart does as well. If possible, try to offer free or low-cost shipping to customers.
Make every possible effort to ensure timely or even early delivery of the product to the customer, while maintaining clear communication regarding tracking information.
Reviews and Ratings
Walmart aims to ensure a positive shopping experience for all customers on walmart.com. One significant factor in securing the Walmart Buy Box is to have favorable ratings and reviews.
Accurate Product Descriptions
Creating a solid foundation for good ratings and reviews begins with the product description. By providing honest and accurate information about the item, trust is established with the buyer. The greater the level of trust between the buyer and seller, the more likely the buyer is to become a repeat customer. These positive buyer experiences are then reflected in the form of online reviews.
Healthy Inventory Levels
Maintaining inventory levels is crucial to ensure the availability of products in stock. By avoiding situations where items are out of stock, you can preserve a healthy search ranking and enhance your success in securing the buy box.
For further assistance, please reach out to marketplace-connect@shopify.com