What to do if your images aren't showing on eBay listings
First of all please check the toggle is ON, this can be found in Bulk Edit > Add columns > Description Data
If you are presented with an eBay listing that looks like this:
It means that the eBay picture service has failed. eBay 'accept' the images and send a response saying "image accepted" so the app doesn't resend the images wherein reality, they did receive the images but the picture service failed after upload.
Sometimes eBay's confirmation of images is incorrect, eBay confirms the image when in reality the image has failed.
There is no automated way of checking this error unfortunately because eBay's messages respond with "Images received ok".
However, if you can send a ticket to firstname.lastname@example.org with the eBay listing URL of the affected listing, we can manually reset the EPS (eBay picture service) URL effectively retrying/resending the images with a different URL so eBay thinks it is a different set of images and is open to receiving them again.
For further assistance, please reach out to email@example.com